1. Introduction

JewelKhata ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our jewelry management software and services.

2. Information We Collect

2.1 Information You Provide

Account registration information (name, email, phone number)
Billing and payment information
Jewelry inventory and business data
Customer contact information and transaction history
Communication preferences and support tickets

2.2 Information Collected Automatically

Device information (browser type, IP address, operating system)
Usage data (features accessed, time spent, interactions)
Cookies and tracking technologies
Location information (with your consent)

3. How We Use Your Information

We use the information we collect for various purposes:

Providing and improving our services
Processing transactions and sending related information
Sending promotional emails and updates (with opt-out option)
Responding to your inquiries and support requests
Analyzing usage patterns to enhance user experience
Complying with legal obligations
Preventing fraudulent activities and ensuring platform security

4. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes use of SSL encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and services
Payment processors for transaction handling
Legal authorities when required by law
Business partners with your explicit consent

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Right to access your personal data
Right to correct inaccurate information
Right to delete your data
Right to opt-out of marketing communications
Right to data portability
Right to restrict processing

To exercise these rights, please contact us at privacy@jewelkhata.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

8. Data Retention

We retain your personal data for as long as necessary to provide our services or as required by law. You can request deletion of your data at any time, subject to legal obligations.

9. International Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country.

10. Children's Privacy

JewelKhata is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information and terminate the child's account.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@jewelkhata.com

Support: support@jewelkhata.com

Website: www.jewelkhata.app